Have a look at some of our frequently asked questions.
If you can't find an answer to what you're looking for, give us a call on
+27-21-461-8000
or email us at
info@gardensapartments.co.za
What time is the check in?
14H00
What time is the check out?
10H30
What can I do if I arrive earlier to the hotel?
By prior arrangement
Can I store my luggage with you?
By prior arrangement
Are there hotel images on this website?
Yes
Do you offer free Wi-Fi?
We offer 5 Gigs free data, and you can purchase more afterwards
Are there parking facilities at the hotel?
Yes, secure, safe and complimentary oarking in the shopping mall
What amenities are available in the rooms?
Hairdryer, safe, TV and fully and equipped kitchenette
What is your cancellation policy?
48hrs prior to arrival out of season,7 days prior to arrival peak season, For a no-show a guest will be charged 100% of the total booking price
How do I modify or cancel a reservation?
Email: reservations@gardensapartments.co.za or WhatsApp: +27-72-911-5653 if the booking was made directly with us. OTA bookings via website
What types of credit cards do you accept?
We except all major credit cards except American Express
Do you have a lift?
Yes
Do you offer airport shuttle services?
By prior arrangement without source company
Are there restaurants or bars on-site?
There are various restaurants and coffee shops inside the shopping mall
Can I request an extra bed or crib in the room?
Yes at an additional charge
What is there to do in the local area?
Located in the heart of Cape Town CBD, there are a variety of shopping, busniness and tourist attractions in close proximity
Who do I contact if I have further enquiries/questions about my stay?
Please reach out to us and we'll answer all your questions:
Email: info@gardensapartments.co.za or reservations@gardensapartments.co.za
WhatsApp: +27-72-911-5653